In case if you wish to cancel after you have placed an order on our website, please do so immediately.
However, once the order is processed by our warehouse, we cannot cancel the order. An order can be communicated to the warehouse for processing in as little as under half an hour, so act immediately. We reserve the complete right to decide whether the order is processed or not.
There will be no cancellation on products ordered during a “sale”. A sale being any promotional sales that have offers or/and discounts.
In case you receive faulty/damaged products, please inform our customer service immediately. They will assist you on how to return and will initiate the refund/replace after checking and verifying your claim. Please check our return policy here .
We reserve the right to cancel, refuse or reject an order any time without any prior notice. The reasons for cancelling will be notified to you if such a situation arises. Situations like, limitations of quantity, inaccuracies or error in product details or price, problems identified in payments etc, but not limited to the above may result in cancellation of order from our side. If such a cancellation is done and your payments account is charged the same will be refunded back to the same account. In case if we cannot process it in the above mentioned way we will get in touch with you to ask for your bank details to process the payment.